Course Overview

The Computer Support Specialist course at Bright Horizon Institute is designed to prepare students for important roles in IT support. In this program, you’ll learn how to manage, fix, and support computer systems and networks. You will gain practical
skills to help maintain servers, solve technical issues, and assist users with their needs.

Key Program Features

• Program Length: Offers 350 hours of lessons in 18 weeks.
• Certification: Upon completion, you will get a Certificate of Completion.
• Eligibility: Require high school diploma or equivalent qualification to join this program.
• Mode of Study: Offer online and in-person sessions for the students.
• Career Focus: Ideal for anyone looking to become a certified computer support specialist.

Program Curriculum

Course Content

• Information Systems Fundamentals
• Manage Windows Desktop OS
• Network Communications (Network +)
• CompTIA A+ Essentials
• Network Security (Security+)
• Support Center Analyst (HDI-SCA, HDI-DST, ITIL)
• Project Management
• Intro to MS Office
• Differentiate Between Computer Types
• Explain How to Enhance Security
• Define Network Address Translation and Network Access Control

Career Outcomes

When you finish the program, you will be ready for several IT support jobs in industries like healthcare, finance, education, and technology. Following are the various job positions you can apply for after successfully finishing this program:

• Computer Support Specialist: Offer help with technical issues, resolve computer systems, and ensure every operation runs without any issues.
• Help Desk Technician: Offer initial support for the users and help them resolve the technical issues.
• IT Support Analyst: Take care of computer networks, help with server management, and assist in handling IT infrastructure.

You will be ready to work in IT firms, support centers, or any other places that require IT support after finishing this program.

Certification and Accreditation

After you complete this computer support specialist program, you will get:

• A Certificate of Completion that shows you have the skills needed to work as a computer support specialist.

Earning this certification helps you prove that you are ready to offer IT support to companies.

Program Benefits

• Expert Instruction: Learn IT support from instructors with unmatched experience.
• Hands-On Practice: With hands-on practice, you will get the confidence to solve issues effectively.
• Flexible Learning: This program provides online or in-person sessions for our students.
• Career-Ready Skills: This program helps you build the skills that employers value.

Admission Requirements and How to Apply

• Eligibility: Require a high school diploma to join this program.
• How to Apply:
  1. Visit the Bright Horizon Institute website and complete the online application form.
  2. You have to upload a copy of your high school diploma or GED.
  3. If you need help with the application, contact our admissions team. We’re here to assist you through every step of the process.